Privacy Policy — Therapy with Betty

Effective Date: May 17, 2026

Who We Are

Therapy with Betty is an online therapy practice operated by Betty Lopez, LPC, serving clients in Texas. You can contact us at betty@therapywithbetty.com.

What Information We Collect

When you visit therapywithbetty.com or schedule a consultation, we may collect:

• Contact information you voluntarily provide (name, email address, phone number)

• Appointment information collected through our scheduling platform (OnceHub)

• Website usage data collected automatically through cookies and analytics tools (pages visited, time spent, browser type)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations

• Provide therapy services

• Improve our website and services

• Send appointment reminders and follow-up communications

Google Services

We use Google Ads and Google Analytics to understand how visitors find and use our website. Google may use cookies to serve relevant ads based on your visit to our site. You can opt out of Google's use of cookies by visiting Google's Ad Settings at adssettings.google.com.

Scheduling Platform (OnceHub)

When you book a consultation, you will be directed to OnceHub, a HIPAA-compliant scheduling platform. OnceHub collects and processes your scheduling information according to their own privacy policy.

HIPAA Notice

As a licensed therapist, Betty Lopez, LPC is bound by HIPAA regulations. Any protected health information shared during the course of therapy is kept strictly confidential in accordance with federal and Texas state law.

Cookies

Our website uses cookies to improve your browsing experience and track website performance. You can disable cookies in your browser settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal and ethical obligations)

To exercise any of these rights, contact us at betty@therapywithbetty.com.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: betty@therapywithbetty.com