Last updated: January 1, 2026
1. Who We Are
This website is operated by Betty Lopez, LPC, a Licensed Professional Counselor in the state of Texas (License #20108). We are committed to protecting your privacy and handling your personal information with care, respect, and confidentiality.
If you have questions about this policy, you can contact us at: betty@therapywithbetty.com
2. Information We Collect
We may collect the following types of information when you visit this website or contact us:
- Contact information — such as your name, email address, and phone number when you submit a contact or inquiry form, or book a consultation.
- Usage data — such as your IP address, browser type, pages visited, and time spent on the site (collected automatically via analytics tools).
- Communications — any messages you send us through the website, email, or booking system.
We do not collect sensitive health or mental health information through this website. That information is handled through our HIPAA-compliant systems after you become a client.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide information about our therapy services
- Improve the content and functionality of this website
- Comply with legal and professional obligations
We will never sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
This website uses a small number of trusted third-party services to operate:
- OnceHub — our appointment booking system. When you book a consultation, you will be directed to OnceHub's platform, which has its own privacy policy.
- Google Analytics (if enabled) — we may use anonymized analytics to understand how visitors use this site. You can opt out via browser settings or Google's opt-out tools.
5. Cookies
This website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser. Refusing cookies may limit some functionality of the site.
6. Your Rights
You have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of any email communications at any time
To exercise any of these rights, please contact us at betty@therapywithbetty.com.
7. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Betty Lopez, LPC
Therapy with Betty
Email: betty@therapywithbetty.com
Website: www.therapywithbetty.com